FAMILIES

App

  • Will I be logged out if I exit out of the MealViewer website?

    No, you will not. You will be logged in to that device until you select to “log out” of your account.

  • Can I sync my app profile to my profile online?

    You sure can! When you go to schools.mealviewer.com underneath the search bar, you can select to login. If you were to make a change on your profile on the website, then this change will be reflected when you open your app next.

  • What key words can I use to search for my or my child’s school on schools.mealviewer?

    When searching for your school, you can search the name of the school, the district that the school is located in, or the city that the school is located in.

  • How do I delete a profile?

    If you need to remove a profile, please contact MealViewer by opening the side menu and click on the Contact Support button under the App Info tab. Or you can email us at support@mealviewer.com

  • How do I delete/edit a school?

    Please contact MealViewer by opening the side menu and click on the Contact Support button under the App Info tab. Or you can email us at support@mealviewer.com.

  • How do I add new profiles?

    Open the side menu by tapping on the menu icon in the top right corner.

    Open User Settings by tapping the User Settings button near the bottom of the side menu.

    Tap the Add Profile button. If you don’t see the button, tap on right arrow until the button appears

  • How do I view additional school information (ie school notifications and nutritional calculator?

    While looking at a school, you’ll see a section at the bottom of the app.

    Tap or swipe up on the section to reveal a list of cards that contains school information.

  • How do I sync my profiles I have on the website?

    Open the side menu by tapping on the menu icon in the top right corner.

    Open User Settings by tapping the User Settings button near the bottom of the side menu.

    Tap on the Login/Create an Account

    If you already created an account, click Login

    Enter your email address

    After entering your email address, you should receive an email with your log in code (you will receive a new code each time you enter your email address)

    Enter the code in your email and click on the next button.

    Your user profiles will be downloaded to the app.

  • How do I update information for my profiles?

    Open the side menu by tapping on the menu icon in the top right corner.

    Open User Settings by tapping the User Settings button near the bottom of the side menu.

    You can update the profile name, allergens and add a school to the profile.

  • What’s the difference between user profiles and a user account?

    User profiles are custom built profiles by parents and students to view their school menus, child’s personal allergens, etc.

    A user account is created for school nutrition directors, cafeteria managers, and all personnel, to build and edit menus to display on MealViewer.